BAI Retail Delivery Pre-Conference Workshop: What Do Community Banks of the Future Look Like?
Tuesday, November 3, 2009
8am-11am

David McCulley, Executive Vice President & Chief Information Officer, American State Bank
Michael Behn, Senior Vice President, Citizens Bank
Brud Baker, President of Central National Bank (CNB) of Enid, Oklahoma
Christine Barry, Director, Aite Group
Baron Unbehagen, SVP Sales and Marketing, S1

The current perception in the marketplace is that community banks are doing better than their big bank counter-parts. However, in this session, we’ll look to the future and show you how a more competitive stance regarding technology strategy and decisions that will help you retain your current customer base.

• Learn about the specific technology that community banks should be focusing on over the next 12 – 18 months to remain competitive in the changing financial services landscape.
• Hear real world lessons and experience on delivering prepaid card solutions, launching mobile banking solutions, integrating multiple channels, and updating technology to be more competitive in today’s market.
• Learn about new technology or services that can be leveraged to help turn self-service banking cost centers into new revenue generating opportunities for community banks.
• Evaluate your financial institution’s IT priorities by benchmarking them against your peers.
• Discover what it will take for community banks to remain on top following the economic recovery.

For more information, listen to the podcast by clicking on the following link or copying and pasting it into your browser: http://bai.na3.acrobat.com/p86272222/.

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