S1 Voice Banking adds new dimensions of value to IVR, delivering unsurpassed functionality in a stable, flexible, Windows-based application. With a push of a button or through simple voice commands, your customers can check on a deposit or account balance, find a CD rate, pay bills, or transfer funds. Quickly and inexpensively, S1 Voice Banking will help you deliver superior IVR functionality to your customers, save your institution tremendous service costs, and unleash employee productivity.
Features
- Set up user-based or account-based access
- Superior back-up and disaster recovery options
- Superior security for user access, transactions and administrative functions
- Comprehensive audit and user activity reporting
- Call center features - automatically answer, route, transfer inbound calls, plus much more
- Use remote branch servers to reduce your 800 number charges because your customers will be dialing from the closest possible distance
- With browser-based administration, your employees can logon securely through any browser on any PC in your network and update and configure your IVR system
For a more detailed understanding of S1 Voice Banking, please contact us at moreinfo@s1.com, 1.888.457.2237 or 404.923.3500.