S1 and its partner Edify, a leading global provider of voice and speech solutions, have joined forces to help financial institutions rapidly deploy award-winning voice banking capabilities and optimize the benefits of multi-channel integration. S1 Enterprise Voice Banking is integrated on the S1 Enterprise Platform. It can be fully deployed with all of S1's Enterprise solutions and your other channel applications to provide your institution with a single view of the customer across all of your channels and applications. That means all areas of your organization can share the same detailed customer relationship information for optimal service quality, customer satisfaction, retention, and growth.

Features

• Dramatically reduce implementation time to weeks versus months by leveraging standard functionality with a proven voice user interface
• Decrease operating and implementation costs by cutting call times and using efficient speech recognition menus for increased usage and lower cost automation rates
• Improve customer satisfaction by providing immediate access to basic banking functions through real-time voice self-service
• Increase customer loyalty and wallet share by providing a differentiated self-service voice offering

For a more detailed understanding of S1 Enterprise Voice Banking, please contact us at moreinfo@s1.com, 1.888.457.2237 or 404.923.3500.